Moderation team badges and permissions

Moderation teams are assigned different roles, each with specific permissions to help them manage and support their communities effectively. Below is a detailed overview of the functionality available to each role: Partner, Administrator, and Moderator.

Summary table

Partner Permissions

Partners oversee the full growth and health of the community.

You have access to all moderation, engagement, and insight tools—from banning users and editing content to running email campaigns, creating badges, and tracking analytics. You shape strategy as well as day-to-day interactions, helping the community thrive over time.

Functionality available to partners:

• Metrics and Insights: View detailed community metrics to monitor growth and engagement.
• Campaigns: Create and manage promotional campaigns to highlight content, events, and resources.
• Email Invites: Send email invitations to onboard new members.
• Polls: Create polls to engage members and gather community insights.
• Community Info: Update community information, including descriptions and settings.
• Welcome Message: Manage automatic welcome messages for new members.
• Badge Creation: Create new badges to reward members.
• Badge Assigning: Assign badges to members.
• Folders: Create and organize folders for curated content.
• Pinned Posts: Pin, unpin, and manage sticky posts.
• Embed: Embed a live feed of community posts into external websites.
• Turn Replies On/Off: Control conversations by enabling or disabling replies on posts.
• Content Reports: Receive email notifications of reported content.
• Restrict Members: Temporarily or permanently limit member actions.
• Edit or Delete Posts: Remove or edit posts when necessary.
• In Memoriam Requests: Submit requests to memorialize accounts of deceased members.
• Ban Member Requests: Submit requests to ban members from HealthUnlocked.

Admin Permissions

Administrators help lead the day-to-day running of the community.

They have access to most moderation and engagement tools—everything from managing reports and editing content to shaping onboarding and keeping community info up to date. You support both the moderation team and the overall member experience.

Functionality available to administrators:

• Metrics and Insights: Access community performance data.
• Polls: Create and manage community polls.
• Community Info: Update key information about the community.
• Welcome Message: Manage automatic welcome messages.
• Badge Creation: Create new member badges.
• Badge Assigning: Assign badges to members.
• Folders: Create and organize content folders.
• Pinned Posts: Pin, unpin, and manage sticky posts.
• Embed: Embed community post feeds externally.
• Turn Replies On/Off: Control conversation threads.
• Content Reports: Receive reports of inappropriate content.
• Restrict Members: Limit member actions if necessary.
• Edit or Delete Posts: Moderate community content.
• In Memoriam Requests: Request memorialization of accounts.
• Ban Member Requests: Request banning of members.

Note: Admins do not have access to Campaigns, Email Invites, or Community Metrics creation features.

Moderator Permissions

Moderators focus on real-time community safety and support.

They manage posts and members by reviewing content, handling reports, editing or removing posts, and restricting disruptive users. Your tools allow you to shape everyday interactions, ensuring a safe and respectful space for all members.

Functionality available to moderators:

• Badge Assigning: Assign existing badges to members.
• Folders: Organize content into folders.
• Pinned Posts: Pin and manage sticky posts.
• Embed: Embed posts into external sites.
• Turn Replies On/Off: Manage post interactions.
• Content Reports: Review reported content.
• Restrict Members: Restrict members as needed.
• Edit or Delete Posts: Moderate discussions and content.
• In Memoriam Requests: Submit memorialization requests.
• Ban Member Requests: Submit ban requests.

Note: Moderators do not have access to Metrics, Campaigns, Email Invites, Polls, or Community Info updates.