What to do when a member has passed away?

We understand how difficult it can be when a community member passes away. To honour their memory, we offer an “in memoriam” feature that respectfully preserves their contributions while deactivating their account.


What happens when a profile is memorialised?

  • The member’s profile will display the word “remembering” above their username.
  • Their posts and replies will remain visible to the community.

    The account will be deactivated, which means:

    • It can no longer be contacted via private message.
    • No email notifications will be sent to the account’s inbox.

This allows their voice and presence to remain part of the community without ongoing activity.


How to request a memorialisation

If you'd like to request the memorialisation of a member's profile:

  • Please email support@healthunlocked.com
  • We ask that requests come from the email address associated with the member’s account, to verify your connection.

Requests from trusted community moderation members are also considered.

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